This is a sample page.

Overview

Effective Date: June 28, 2025
Business Name: FixleyHub
Website: www.fixleyhub.com

At FixleyHub, customer satisfaction is our top priority. We work hard to match you with reliable, experienced local service providers to ensure your home projects are completed with professionalism and care. This Refund Policy explains the conditions under which refunds may be issued.

Refunds

💸 Refund Eligibility

Because FixleyHub coordinates services performed by independent providers, refunds are granted on a case-by-case basis depending on the nature of the service, the issue reported, and whether work was performed.

You may be eligible for a partial or full refund if:

The service provided was not completed to a reasonable standard, and a resolution attempt was unsuccessful

The service was canceled at least 24 hours in advance

The provider failed to show up or complete the job as scheduled

❌ Non-Refundable Situations

Refunds will not be issued under the following conditions:

The service was completed, and no complaint was submitted within 48 hours

You cancel with less than 24 hours’ notice

You are not present or reachable at the job site during the scheduled service time (no-show)

You decline or prevent the service provider from completing the work

🔁 Rescheduling vs. Refunds

If you’d prefer to reschedule rather than cancel, you may do so up to 24 hours in advance at no charge. For rescheduling less than 24 hours before your appointment, a rescheduling fee may apply.

📞 How to Request a Refund

To request a refund, please contact us within 48 hours of your completed appointment.

Include:

  • Your name and booking ID
  • The reason for your refund request
  • Any relevant photos or documentation

Email: support@fixleyhub.com
Phone: [Insert Phone Number]
Response Time: Within 1–2 business days

✅ Our Commitment

We aim to provide a smooth and trustworthy experience. If you’re not satisfied, we’ll do everything we can to resolve the issue quickly and fairly.